Qwint Talk Privacy Policy
Excellence in assistance for the global QwintTalk community.
This Privacy Notice for QwintSoft LLP ("we," "us," or "our") describes how and why we may access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you download and use our mobile application (QwintTalk) or any other application of ours that links to this Privacy Notice, and when you engage with us in other related ways such as communications or events. If you have questions or concerns, this Privacy Notice helps you understand your privacy rights and choices. We are responsible for deciding how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. For any questions, contact us at privacy@qwintsoft.com.
Summary of Key Points
This summary provides key points from our Privacy Notice. We may process personal information depending on how you interact with our Services, the choices you make, and the features you use. Some information may be considered sensitive in certain jurisdictions, but we only process such information when necessary and permitted by law. We do not collect information from third parties. We process your information to provide, improve, and secure our Services, and we only do so when we have a valid legal reason. We may share information with limited categories of third-party service providers. We take reasonable steps to protect your information, although no system is completely secure. Depending on your location, you may have specific privacy rights, which you can exercise by contacting us or using our support link.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us. In short, we collect personal information that you provide directly to us. We collect information when you register, use the Services, interact with features, or contact us. The personal information we collect depends on how you use the Services and may include phone numbers and authentication-related data. When required and permitted by law, we may process sensitive information with your consent.
If you make payments, the necessary payment data is processed by Razorpay, and we do not store that information ourselves. When using our application, we may also collect device-related information such as device ID, model, operating system, IP address, and usage data. This information is primarily used for maintaining security, improving performance, troubleshooting issues, and internal reporting. All information you provide must be accurate and up to date. Our use of Google API data follows the Google API Services User Data Policy.
2. HOW DO WE PROCESS YOUR INFORMATION?
In short, we process your information to provide, improve, and maintain our Services. This includes managing user accounts, enabling authentication, delivering requested services, supporting communication features, ensuring security, preventing fraud, and protecting users where necessary. We may also process your information for additional purposes only with your explicit consent.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
We process your personal information only when we have a valid legal basis under applicable law. This may include your consent, the need to fulfill a contract, compliance with legal obligations, or protection of vital interests. In regions such as the EU, UK, and Canada, additional legal bases may apply, including situations where consent is implied or where processing is required by law.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your information with third-party service providers who perform services on our behalf, such as AI platforms, cloud infrastructure providers, data storage services, and authentication providers. These parties are contractually obligated to protect your data and use it only for the purposes we specify. We may also share information during business transfers such as mergers, acquisitions, or asset sales.
5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
We provide features powered by artificial intelligence, including translation services. These features rely on third-party providers such as Google Cloud AI. When you use these features, your input and related data may be processed by these providers in accordance with this Privacy Notice. All such processing is handled securely and in line with applicable agreements.
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
Your information may be transferred to and processed in countries outside your own, including the United States. While these locations may have different data protection laws, we apply appropriate safeguards such as Standard Contractual Clauses to ensure your information remains protected.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Notice. Typically, this means we keep your information for as long as you maintain an account with us. When it is no longer needed, we securely delete or anonymize it, unless retention is required by law.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
We use reasonable technical and organizational measures to protect your personal information. However, no system can guarantee complete security, and any transmission of data is at your own risk.
9. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect or solicit data from individuals under 18 years of age. If we become aware that such data has been collected, we will take appropriate steps to delete it.
10. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location, you may have rights such as accessing, correcting, deleting, or restricting the use of your personal information. You may also withdraw your consent at any time where applicable. Requests can be made by contacting us using the details provided below.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
We currently do not respond to Do-Not-Track signals due to the lack of a consistent industry standard.
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Residents of certain US states may have rights to access, correct, or delete their personal information, request copies, or opt out of certain data uses. In the past 12 months, we have collected identifiers and audio-related data but have not collected other categories such as biometric, financial, or geolocation data. We do not sell personal information.
13. DO WE MAKE UPDATES TO THIS NOTICE?
We may update this Privacy Notice from time to time. Updates will be indicated by a revised date, and significant changes may be communicated directly.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
QwintSoft LLP
Rajkot, Gujarat, India
Email: support@qwintsoft.com
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You may request access, correction, or deletion of your personal data by contacting us at support@qwintsoft.com.
© 2026 QwintSoft LLP • Application Privacy Policy