QTiles Buyer Privacy Policy
Last Updated: 08/06/2026 | QwintSoft LLP
Summary of Key Points
This summary provides key points from our Privacy Notice. We may process personal information depending on how you interact with our Services, the choices you make, and the features you use. Some information may be considered sensitive in certain jurisdictions, but we only process such information when necessary and permitted by law. We do not collect information from third parties. We process your information to provide, improve, and secure our Services, and we only do so when we have a valid legal reason. We may share information with limited categories of third-party service providers. We take reasonable steps to protect your information, although no system is completely secure. Depending on your location, you may have specific privacy rights, which you can exercise by contacting us or using our support link.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us. In short, we collect personal information that you provide directly to us. We collect information when you register, use the Services, interact with features, or contact us. The personal information we collect depends on how you use the Services (whether as an Admin or a Buyer) and may include names, phone numbers, email addresses, business details, and authentication-related data. When required and permitted by law, we may process sensitive information with your consent.
If you make payments within the app, the necessary payment data is processed securely by Razorpay, and we do not store that full financial information ourselves. When using our application, we may also collect device-related information such as device ID, model, operating system, IP address, and usage data. This information is primarily used for maintaining security, improving performance, troubleshooting issues, and internal reporting. All information you provide must be accurate and up to date.
2. HOW DO WE PROCESS YOUR INFORMATION?
In short, we process your information to provide, improve, and maintain our QTiles Services. This includes managing user and buyer accounts, enabling secure authentication, delivering requested inventory and order management services, supporting communication features, ensuring security, preventing fraud, and protecting users where necessary. We may also process your information for additional purposes only with your explicit consent.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
We process your personal information only when we have a valid legal basis under applicable law. This may include your consent, the need to fulfill a contract (such as executing orders or managing your business operations), compliance with legal obligations, or protection of vital interests. In regions such as the EU, UK, and Canada, additional legal bases may apply, including situations where consent is implied or where processing is required by law.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your information with limited categories of third-party service providers who perform services on our behalf, such as cloud infrastructure providers, payment gateways (e.g., Razorpay), data storage services, and authentication providers. These parties are contractually obligated to protect your data and use it only for the purposes we specify. We may also share information during business transfers such as mergers, acquisitions, or asset sales.
5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
If QTiles utilizes features powered by artificial intelligence (such as smart analytics or automated reporting), these features may rely on third-party providers. When you use these features, relevant data may be processed by these providers in accordance with this Privacy Notice. All such processing is handled securely and in line with applicable agreements.
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
Your information may be transferred to and processed in countries outside your own. While these locations may have different data protection laws, we apply appropriate safeguards such as Standard Contractual Clauses to ensure your information remains protected according to global standards.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain your personal and business information only as long as necessary to fulfill the purposes described in this Privacy Notice. Typically, this means we keep your information for as long as you maintain an active Admin or Buyer account with us for the ERP. When it is no longer needed, we securely delete or anonymize it, unless retention is required by law for accounting and compliance.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
We use reasonable technical and organizational measures (such as encryption and secure server infrastructure) to protect your personal information from unauthorized access. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security.
9. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect or solicit data from individuals under 18 years of age. By using the Services, you represent that you are at least 18. If we become aware that such data has been collected, we will take appropriate steps to delete it immediately.
10. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location, you may have rights such as accessing, correcting, deleting, or restricting the use of your personal information. You may also withdraw your consent at any time where applicable. Requests can be made by contacting us using the support details provided below.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
We currently do not respond to Do-Not-Track (DNT) browser signals or any other mechanism that automatically communicates your choice not to be tracked online, due to the lack of a consistent industry standard.
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Residents of certain US states may have rights to access, correct, or delete their personal information, request copies, or opt out of certain data uses. In the past 12 months, we have collected identifiers and business-related data but have not collected other categories such as biometric or geolocation data. We do not sell personal information to third parties.
13. DO WE MAKE UPDATES TO THIS NOTICE?
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. Significant changes may be communicated directly to you via email or an in-app notification.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may request access, correction, or deletion of your personal data by contacting us at support@qwintsoft.com.